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Telephone banking

Operation process

  Operation Guide for personal customers of KLB Telephone banking

  1: Dial 4006696569

  2: Welcome to KLB Telephone Banking center

  3: For self-helped indicating voice, press1; for emergent loss report, press2 (for self-helped loss report, press 1; for staff service, press 9); for staff service, press 9

  4: Personal customer, press 1; corporate customer, press 2; public information inquiry, press 6; service application, press8; staff service, press9

  5: Account service, press1; remittance, press 2; SMS notice, press 3; account switch, press 5; customer service, press 8; staff service, press 9.